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Compatible with Magento 1.3* - 1.4.*
This module enables Authorize.net credit card transactions to be refunded online through the admin interface when a credit memo is issued. A refund transaction is automatically passed through Authorize. net using the original transaction ID to refund an amount back to a customer’s credit card without having to enter the credit card information.
This module enables Authorize.net credit card transactions to be refunded online through the admin interface when a credit memo is issued. A refund transaction is automatically passed through Authorize. net using the original transaction ID to refund an amount back to a customer’s credit card without having to enter the credit card information.
Installation Instruction
- Unzip the module file.
- Copy the files from the /app folder to their respective locations in the Magento installation. If caching is enabled, refresh the cache on the "System > Cache Management" page.
Usage Instructions
- Locate the invoice for which you are wanting to create the Credit Memo
- If you only know the order number, you can locate the order and then click the “Invoices” tab to view all associated Invoices
- Click the “Credit Memo” button at the top-right of the screen
- Here is an explanation of the inputs:
- Refund Shipping – This input will be pre-populated with the shipping amount for the order. If you leave the amount in this input, the shipping fee will be refunded to the customer.
- Adjustment Refund – If you want to refund more than the Subtotal amount, add that amount in this input.
- Adjustment Fee – If you don’t want to refund the entire amount, enter the amount you DON’T want to refund in this input.
- Click the “Refund” button (note: if only the “Refund Offline” button is visible, then the Authorize.net Refund Module isn’t active, OR the payment method was not Authorize.net)